From 8:00 am to 8:00 pm, 5 days a week
As part of its ongoing commitment to providing you with the best service, Proginov offers its customers direct contact with its dedicated support teams. For permanent, responsive follow-up, we provide our customers with a functional hotline service for answers to software-related queries.
Our hotline staff are continually trained on new ERP features and talk on a daily basis to both development teams and customer project managers.
Our entire support staff is exclusively located on our premises and each team has at least two members with the same skills.